Support and Inquiries
Order Troubleshooting
Problems with an order? Need to change your delivery-to address? Ordered the wrong items? We are here to help. Please use the contact form below or send us an email to [email protected] and include your name and order number.
Quality Issues and Reporting
Problems with the beer you purchased? We want to hear from you.
Please send us an email and include the following information:
- Date of purchase
- Name and location of retailer / purchased business name account
- Date of manufacturing on can
Known Quality Issues:
- Double Lid - Canning machine applies two lids on top of each other.
- Uncarbonated beer - Beer is flat upon opening. Caused by a microscopic hole between the wall of the can and the fold in the lid, allowing CO2 to escape slowly over time.
- Partial fill - Can is not filled all the way. Also leads to flat or partially carbonated beer.
- Incorrect can count - 23 cans in a 24 pack or the wrong mix of cans in a pack, for example.
Note: This info above is to assist us in quality assurance research. All these issues are rare, and we work very hard with our brewery team to prevent these types of errors.
Feel free to reach us by using contact form below or at [email protected]